MyLuxair Connection
Country: Language:
Home // Practical Info // After traveling // Luggage delayed

Luggage delayed

What can I do in case of delayed or damaged luggage?

Delayed or Damaged Luggage

Your luggage has been lost, delayed, mishandled or damaged? Please do not hesitate to contact the following Luxair staff who will do their best to help you out quickly.

Luxair Baggage Assistance department :
Telephone : +352 2456 4880
Fax : +352 2456 5022
E-mail : baggage.claim@luxair.lu

Please accept our apologies.

Luxair WorldTracer Service

Another option in obtaining the most current information regarding your luggage is the Luxair WorldTracer service. It enables you to track the progress of your luggage’s mishandling report from home, office, or hotel room via the Internet 24-hours a day, 7 days a week.

This access page will require that you enter your WorldTracer File Reference number and Last Name. This entry will return the latest information regarding the status of your luggage.

Click here to access the new WorldTracer Tracing Service

Copyright 2014 Luxair S.A.