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Special Requests

Further services

Travel with children and babies

Travelling with a baby or a child does not have to be stressful for you. For a more pleasant journey, Luxair offers you:

  • a special safety belt, the “kangaroo belt”, for travelling with your baby (under 2 years old) on your knees. Children aged 2 to 11 travel on a normal seat.
  • menus that are specially adapted to the needs of little travellers.
  • Entertainment provided so that your children can enjoy their flight.

If you would like a special meal for your child, please do not hesitate to ask when booking your flight by contacting your travel agent or our Call Centre on 2456-4242 or by email at callcenter@luxair.lu.

With Luxair, you will love flying as a family.

 

Acceptance of expectant mothers

In cases of uncomplicated single pregnancy, no medical clearance is required up to 36 weeks of pregnancy.

Beyond 36 weeks, expectant mothers can travel provided they have with them the treating physician’s fitness certificate.

Cases of complicated pregnancy are only accepted provided the pregnant mother has a medical certificate issued within 7 days before flight departure.

Flying within 7 days after childbirth is not recommended and requires medical clearance from the treating physician.

Notice: on the medical certificate the due date and all the travel dates must be mentioned.

 

Travel with animals

Do you wish to travel with an animal? This is possible on Luxair flights except for the destination of LONDON CITY and is subject to certain conditions.

 

.Luxair & LuxairTours :

Pets in cabin :

For animals < 8 kg: 70 EUR one way (guide dogs and assistance dogs are carried free of charge)

Pets in hold :

For animals > 8 kg: 100 EUR one way (guide dogs and assistance dogs are carried free of charge)

 It is essential that your animal has an EU passport for animals.

  • The number of animals allowed per flight is limited. Please remember to state that your animal will be travelling with you when making your ticket reservation.
  • If your animal is carried in the passenger cabin in a cage, the measurements of this must not exceed 45x35x17 cm.
  • Dogs, cats and birds travelling from or destined for travel to Great Britain must be declared as cargo.

Luxair reserves the right to refuse carriage for animals for specific safety reasons or due to legal restrictions.

Passengers with a high body mass

Additionnal seat for personnal comfort
For an adult traveler , the cost for an additionnal seat will be the ticket fare for an adult less the airport taxes. For a child, the cost for an additionnal seat will be the ticket fare for a child less the airport taxes.

Other requests

Should you have any other special requests, please do not hesitate to contact our call centre (+352 2456 4242 / callcenter@luxair.lu) or one of our agents who would be happy to assist you.

 

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