Choose your preferred country and language

+352 2456-1 [Info: busiest period 09:00-11.00]
Mon to Sat 09.00 - 19.00 / Sun 09.00 - 17.00

Call now
BAGGAGE ALWAYS INCLUDED
NO HIDDEN COSTS
FREE DRINK AND SNACK ONBOARD
PREMIUM CUSTOMER CARE
Luxair uses cookies in order to give you a better service.

By continuing to browse this site you agree to our use of cookies. For more information on cookies see our cookie policy.

Error message

What can I do if I have a problem with an item bought from the onboard duty-free catalogue?

Complaints

Duty-free items purchased onboard are guaranteed for 2 years from the purchase date. If you encounter any problems, please contact Dutyfly Solutions by phone +33 1 342 969 17 or email relationclient@dutyfly.com

All the questions... and answers