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BAGGAGE ALWAYS INCLUDED
NO HIDDEN COSTS
FREE DRINK AND SNACK ONBOARD
PREMIUM CUSTOMER CARE
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What can I do if I have a problem with an item bought from the onboard duty-free catalogue?

Complaints

Duty-free items purchased onboard are guaranteed for 2 years from the purchase date. If you encounter any problems, please contact Dutyfly Solutions by phone +33 1 342 969 17 or email relationclient@dutyfly.com

All the questions... and answers