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Manage My Booking - Conditions

The new “Manage my Bookings” online services can be used for all Direct Sales Bookings of Luxair Luxembourg Airlines, including initial Bookings on Luxair Websites, Luxair Mobile Website, and Luxair Callcenter.

  • Change your flights

    Eligible Fare Families

    Make changes to your travel dates - except Primo Tickets.

     

     

    Non-Eligible Point-of-Sales: Travel Agencies / Other Carrier Tickets

    Please note that your ticket cannot be changed online. Please contact the airline who issued the ticket or contact your travel agency.

     

     

    Special Requests in Initial Booking

    Please note that your initial ticket may contain additional services (like additional baggage, sports equipment, wheelchair, etc.) which will not be rebooked automatically. This will be handled by our callcenter for you within the next 48h.

     

     

    Promocodes in Initial Booking

    Please note that your initial booking may contain a promotion code. In case you wish to benefit enom your promotion code for your new flights, please change your ticket via the CallCenter at +352 2456 4242.

  • Cancel & refund

    Eligible Fare Families

    Refund online your LuxairFlex or BusinessFlex tickets

     

     

    Non-Eligible Point-of-Sales: Travel Agencies / Other Carrier Tickets

    Please note that your ticket cannot be cancelled & refunded online. Please contact the airline who issued the ticket or contact your travel agency.

     

     

    Special Requests in Initial Booking

    Please note that your initial ticket may contain additional services (like additional baggage, sports equipment, etc.) which will not be cancelled automatically. This will be handled by our callcenter for you within the next 48h.

     

     

    Service Fee

    Please note that the service fee enom your initial booking is always non-refundable.

  • Add services

    Eligible Destinations

    Add services to all Direct Flights of Luxair Luxembourg Airlines, except LuxairTours destinations and other operating carriers.

     

     

    Eligible Fare Familes

    Add services to all Luxair Tickets and Fare Families - except Holiday Fares.

     

     

    Non-Eligible Point-of-Sales: Travel Agencies

    Please note that additional services cannot be added to your booking online. Please contact your travel agency.