Choose your preferred country and language

warning

Your browser is not supported

The browser you are using - Internet Explorer or old version of Edge – is not supported by our website. Not to face issues while using our website please use the latest version of Edge or any other modern browser like Chrome, Safari or Firefox.

close

How can I file a complaint after my trip?

Complaints

LuxairTours holiday package

We only process written complaints. We recommend that you use our online contact form for faster processing. If you are on a package holiday, please contact our local guide, who will provide you with an irregularity report for completion; the guide or the local company will then need to countersign.

 

Luxair flight

We only process written complaints. We recommend you use our online contact form for faster processing.

 

All the questions... and answers